Refund and Cancellation Policy
Last updated November 12, 2026
This policy covers memberships and other purchases from Red Zone Method LLC ("Red Zone Method", "we").
Memberships
- Memberships are billed monthly by automatic draft to the payment method on file.
- A $99 one-time registration fee is charged when you join, on every plan.
Cancelling a membership
- We require 60 days' notice to cancel a membership.
- Your membership stays active, and monthly billing continues, through the 60-day notice period.
- You may instead buy out your remaining months at a discount. Contact us for the terms.
- To cancel, tell us in writing by email at info@redzoneaustin.com or in person at the gym.
Refunds
- The registration fee is non-refundable.
- Monthly membership payments are non-refundable once billed.
- Drop-in classes and class packs are non-refundable.
- If you believe you were charged in error, contact us and we will review it and correct any mistake.
Grand opening and Founder pricing
Promotional rates apply while your membership stays active. Details of each promotion are provided when you join.
Contact
Red Zone Method LLC
603 W Oltorf St, Austin, TX 78704
info@redzoneaustin.com